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 Ordering Checkout
How to Order  | Adding Items to Existing Orders  |  Canceling Your Order  |  International Orders
Availability   |  Discounts  |  Sales Tax

 
How to Order
 
You can order through our site, http://www.mymms.com, or by phone, fax or mail.
 
To Order by Phone

Call us at 1.800.848.3606 from 7 a.m. to 7 p.m. PT (10 a.m. to 10 p.m. ET), seven days a week.
 
Please have the following information ready:
 
» Product number, size and color
» Credit card number and expiration date
» Phone number, billing and shipping information
 
To Order by Fax

Fax us your order at 1.800.392.2587 toll free 24 hours a day. Click here for a printable order form with complete instructions.
 
To Order by Mail

Mail us your order at:
 
Mail: The M&M'S® Brand Store
PO BOX 91030
Allentown, PA 18109-9906
 
Click here for a printable order form with complete instructions.
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Adding Items to Existing Orders

If your order has not yet been shipped, you may call our customer service center at 1.800.848.3606, and a representative will gladly assist you with your changes.
 
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Cancelling Your Order
 
For M&M'S® Brand Merchandise:
Please check your order status online. If the status of your order appears as 'shipped', we are unable to cancel the order. If your order has not yet been shipped, you may call Customer Service at 1.800.848.3606, and a representative will gladly assist you with your cancellation.
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PO Box, APO, FPO Orders

If you wish to ship product to PO Box, APO, FPO addresses, please call Customer Service at 1.800.848.3606, and a representative will gladly assist you with the available destinations and corresponding shipping and handling charges.
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International Orders
 
If you wish to ship product outside the continental U.S., please call Customer Service at 1.800.848.3606, and a representative will gladly assist you with the available destinations and corresponding shipping and handling charges.
 
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Availability
 
We strive to provide you with the real-time status of our product availability prior to ordering.
 
However, if we have had a greater demand than expected, and cannot fulfill your order, we will notify you via e-mail and provide you with an estimated ship date, if you have ordered by e-mail or have provided us with your e-mail address..
 
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Discounts
 
We strive to provide you with the real-time status of our product availability prior to ordering.
 
However, if we have had a greater demand than expected, and cannot fulfill your order, we will notify you via e-mail and provide you with an estimated ship date, if you have ordered by e-mail or have provided us with your e-mail address.
 
Volume discounts are available based on the total merchandise purchased for a single order. The discounts start at single purchase amounts in excess of $500.
 
Shipping and Handling is not included in the Merchandise Total when determining volume discounts.
 
Merchandise Total    Discount
$500 - $1000 5%
$1001 - 10%
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Sales Tax
 

We are required to collect sales tax on items delivered to the following states:
 
  • Florida - 6.5%
  • Illinois - 1.0%
  • Nevada - 7.75%
  • New Jersey - 7.0%
  • New York - 8.0%


Taxes are subject to change. Local rates may also apply.
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